User Experience Measures
Many digital health tools suffer from a less than ideal user experience (UX) and can even create adverse “side effects.” We know that, for patients, user experience effects engagement and engagement effects outcomes. We also know that clinician burnout is at an epidemic proportion and a big contributor is their experience of digital tools, including EHR systems. The NODE.Health UX Measures is a tool that enables teams to quantify the UX of any digital experience, identify areas of improvement and track progress over time.